Frequently Asked Questions...

  1. How do I get an ID and password to view my account information?
  2. Can I view my account information from my home?
  3. If I receive an error while retrieving my information, what should I do?

How do I get an ID and password to view my account information?

Contact your VTL Associates representative, provide user information and request that an account be created.

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Can I view my account information from my home?

Absolutely, just use the same logon information provided.

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If I receive an error while retrieving my information, what should I do?

Make a note of what you were attempting to view, as well as the link in the address box at the top of the page. Contact your VTL Associates representative, provide that information in addition to your user name.

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